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Terms and conditions

06/02/2024 by admin


Reservations are made by e-mail. Reservations are confirmed once full payment has been received.


Free cancellation up to 14 days before check-in (time indicated in the confirmation email). If the reservation is made less than 14 days before check-in, cancellation is free of charge up to 24 hours after booking, up to a maximum of 7 days before check-in. No refunds of reservations within 7 days are allowed, except for the cleaning fee.

Change of booking:

Changes to the number of nights may be made subject to availability.

Booking problems:

If there is a problem with the property and it is not available on the dates initially booked, HTD – HomeTourDrive, Lda undertakes to provide an alternative property. If this is not possible, the full amount of the initial price agreed at the time of booking will be refunded.

Entry and exit:

The apartments have an electronic lock that allows you to check in completely independently. Check-in time is from 5pm. Any changes to this timetable will be agreed between the parties and depend on availability at the property. Check-out must take place by 11am.

Number of guests:

The maximum capacity of each property must be respected, except when accompanied by children up to the age of 2, in properties where this is mentioned. In this case, you should notify the company so that appropriate measures can be taken.

No parties or events or any other kind of noise are allowed. Extra people and visitors are not allowed.

General obligations and responsibilities of guests

Guests are responsible for their behavior and that of all persons accompanying them; Pets are not allowed; No smoking; Guests must take all belongings with them when leaving the house, close the windows and the front door;

Most of the properties are located in residential buildings, so legal noise levels must be respected. Don’t make noise that disturbs the neighbors and always respect the rest period, between 9 p.m. and 10 a.m., from Monday to Friday and throughout the weekend.

HTD – HomeTourDrive, Lda reserves the right to take legal action if and when complaints are made on behalf of the resident community regarding the misconduct of guests. If this action is necessary, guests will be asked to leave and no refund will be made.

Guests are responsible for the costs associated with damage to property

Rules for the use of common parts of the building:

No smoking on balconies, stairs or anywhere in the building.

Don’t lay out clothes outside the original building and make sure that the clothes laid out don’t damage the lower floors.

Don’t throw water, garbage, cigarette butts or debris of any kind out of windows or into areas that affect neighbors.

Don’t put your belongings in common parts of the building, such as bicycles, motorcycles and containers.

General rights and obligations of the administration of HTD – HomeTourDrive, Lda:

HTD – HomeTourDrive, Lda is responsible for the information and photos published on this page. However, there may be some alterations to the decor in an attempt to improve it or to replace objects, so the photos may not correspond to reality.

Privacy Policy:

This agreement is governed by the privacy terms and conditions.

Last edited on 06-02-2024